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Human Resources Associate Sr

Requisition ID 130727BR Date updated 01/10/2019
Job Description:

We are looking for a Customer Service Associate to join the Global Business Services Center at Raytheon in Greenville, TX. Raytheon Global Business Services (GBS) is a high volume, fast paced, team oriented, metric driven environment focused on individual and team performance and continuous improvement.
This associate will answer calls and emails related to Human Resources and Finance. The associate will be expected to fulfill assigned tasks in accordance with standard operating procedures. The contact center’s hours are 7am to 7pm.

Required Skills:

•Strong oral and written communication skills and ability to provide exceptional customer service in a corporate environment
•Analytical skills and the ability to investigate, diagnose and resolve customer issues
•Proven and effective problem solving and decision making skills
•Ability to work effectively in a team environment and reach consensus decisions
•Ability to work flexible schedule, possibly outside normal business hours.
•Able to multi-task, prioritize and work independently as well as collaborate with teammates for effective workload management and to fulfill customer requirements
•Proficient in MS Excel
•Previous experience in a Contact Call Center


Desired Skills:

•Knowledge of PeopleSoft, SAP, HR tools, Timekeeping systems and/or other Finance systems.
•Knowledge of general Human Resources or Finance concepts, practices, and procedures
•Familiar with Federal Acquisition Regulations (FAR) and DFAR.

Required Education:

•High School Diploma or equivalent and 4 years of applicable experience


US Citizenship Required:

•This position requires access to systems/tools that are restricted to individuals who possess US citizenship 130727
Business Unit Profile

Raytheon Company, with 2017 sales of $25 billion and 64,000 employees, is a technology and innovation leader specializing in defense, civil government and cybersecurity solutions. With a history of innovation spanning 96 years, Raytheon provides state-of-the-art electronics, mission systems integration, C5I(TM) products and services, sensing, effects, and mission support for customers in more than 80 countries. Raytheon is headquartered in Waltham, Mass. Visit us at www.raytheon.com and follow us on Twitter @Raytheon.

Relocation Eligible
No

Clearance Type
None / Not Required

Expertise
Accounting
Business Administration
Human Resources

Type Of Job
Full Time

Work Location
TX - Greenville

Raytheon is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

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Benefits

Work on interesting projects and enjoy plenty of recognition

Whether you’re just starting out on your career journey or a experienced professional, it’s important that you feel recognized and rewarded for your contributions.

Raytheon is proud to offer a comprehensive and competitive benefits package to you, your spouse and your eligible children. In addition to protecting you and your family's health and well-being, we offer important income and work/life benefits to meet your needs. Learn More

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Turn unique thinking into one-of-a-kind solutions

Diversity. Every company likes to talk about it, but few have embraced it with quite the same commitment as we have here at Raytheon. As a result, diversity has become a competitive imperative and an integral part of our business model, particularly as we continue to grow internationally. Learn More

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